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Full Service Partnership (FSP) Coordinator

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The Village Family Services
Published
April 22, 2019
Location
North Hollywood - Los Angeles
Job Type

Description

The FSP Coordinator will assure program operations and administration to meet our agency’s purpose, philosophy, goals and objectives. This position is responsible for providing clinical and administrative support to the Adult Full Service Partnership (FSP) team. This person will assure receipt of all required documentation to admit clients for services from the agency.  The FSP Coordinator shall maintain close communication with Mental Health, Finance, and Quality Assurance departments to insure a seamless admissions process. The FSP Coordinator shall be available to assist staff with crisis situations and participate in the after-hours LPS on-call weekly rotations. This person will assure assistance to the psychiatrists with scheduling, communication to pharmacies, and data entry into the customer record via EHRS.

DUTIES & RESPONSIBILITIES

All of the responsibilities listed below are considered essential functions of this position. Additionally, this position is expected to ensure adherence to the core operating values and the strategic direction of the agency.

  1. Manage and track all FSP referrals, routine SRTS updates, client admissions, FSP OMAs, client transfers, and client disenrollment
  2. Assist and track FSP ICCs and Therapists with insuring timely completion of the Outreach and Engagement and Intake processes, and may be required to conduct both as needed
  3. Enter clients into electronic health record system (EHRS), link clients to the county records system IHBIS, track client status, update SRTS, and communicate with LAC DMH and other relevant referring parties
  4. Maintains all DMH referral channels such as SRTS, Whole Person Care, FSP Admin
  5. Open mental health clients into Department of Mental Health Integrated Behavioral Health Information System (IBHIS)
  6. Provide weekly clinical supervision to paraprofessional staff and support a variety of clinical administrative needs
  7. Ability to manage multiple, competing priorities successfully with minimal guidance
  8. Knowledge and administration of appropriate documentation to approve psychiatric services; communicate with pharmacies; manage psychiatric charts as directed by psychiatrists
  9. Promote and emphasize trauma informed care knowledge and utilization by staff
  10. Ensure that all clinical documentation is completed according to agency, CARF, LACDMH standards and agency policy guidelines
  11. Assist with 24-hour availability as required for FSP compliance
  12. Attend regularly scheduled agency wide meetings, utilization review meetings, community and other meetings as required or assigned
  13. Conduct all functions in accordance with Agency guidelines, policies and procedures
  14. Comply with applicable professional licensing or certification requirements and ethics
  15. Perform duties and responsibilities as assigned
  16. Maintain standards of confidentiality
  17. Maintain positive work relationships in a respectful and collaborative manner
  18. Maintain good communication to ensure others have necessary information
  19. Sensitivity to working with culturally diverse population
  20. Good computer literacy skills; utilize computer applications in a Windows environment such as Microsoft Word and Excel
  21. Arrange work schedule or required hours to the benefit of the program with the approval of Supervisor
  22. Perform other duties that may be necessary or in the best interest of the agency as assigned by Supervisor

REQUIREMENTS & QUALIFICATIONS

  • Master’s Degree or higher in Psychology or related field
  • Licensed or registered with the BBS (MFT, MSW, Counseling Psychology or BOP-waivered or Licensed Psychologist)
  • Strong clinical assessment and triage skills
  • Strong client relationship skills
  • Good organizational and time management skills
  • Must be detail oriented; good verbal/written skills
  • Communication skills that support translating clinical treatment concepts to clients
  • Must have two or more years of experience in psychologically assessing clients for mental health service needs
  • Must be able to identify clinical risks and respond appropriately
  • Ability to complete written assessments in a timely manner
  • Must be familiar with required Medi-Cal and LA County DMH documentation/service requirements, including definition of Medical Necessity
  • Familiarity with basic Medi-Cal eligibility requirements for mental health services

CONTACT US

Human Resources
Fax: 818-824-9996
E-mail: hr@thevillagefs.org
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