Mental Health Admissions Coordinator
The Admissions Coordinator is responsible for providing oversight to ensure timely and appropriate provision of mental health services. This position manages and tracks all service referrals, waitlists, customer admissions, and customer transfers. The Admissions Coordinator will clinically assess customers referred for mental health services and determine admission status. In addition to administering clinical assessments, the position is also responsible for assuring receipt of all required documentation to admit clients to the agency, entering clients into electronic health record system (EHRS), linking clients to the county records system IHBIS, and tracking client status. The position will also work closely with programs in managing elective waitlists and caseload assignments. The Admissions Coordinator will maintain close communication with Mental Health, Finance, and Quality Assurance departments to insure a seamless admissions process. This person will communicate customer admission to appropriate program liaison.
DUTIES & RESPONSIBILITIES
- Maintain standards of confidentiality
- Maintain positive work relationships in a respectful and collaborative manner
- Maintain good communication to ensure others have necessary information
- Sensitivity to working with culturally diverse population.
- Good verbal/written skills
- Good computer literacy skills; utilize computer applications in a Windows environment such as Microsoft Word and Excel
- Maintains all DMH referral channels such as SRTS, VANS systems and provides community referrals as necessary in a warm hand-off manner
- Open mental health clients into Department of Mental Health Integrated Behavioral Health Information System (IBHIS)
- Ability to manage multiple, competing priorities successfully with minimal guidance
- Collaborate with the School-based Coordinator; on-going coordination with School-based Coordinator of school based referrals regarding outcomes of referrals and assignments
- Provides community referrals as necessary
REQUIREMENTS & QUALIFICATIONS
- Master’s Degree or higher in Psychology or related field
- Licensed or registered with the BBS (MFT, MSW, Counseling Psychology or BOP-registered or Licensed Psychologist).
- Bilingual English/Spanish is a required
- Strong clinical assessment and triage skills
- Strong client relationship skills
- Good organizational and communication skills as well as time management.
- Must be detailed oriented
- Communication skills that support translating clinical treatment concepts to clients and caregivers
- Must have two or more years of experience in psychologically assessing clients for mental health service needs
- Must be able to identify clinical risks and respond appropriately
- Ability to complete written assessments in a timely manner
- Must be familiar with required Medi-Cal, County DMH, and MHSA documentation/service requirements, including definition of Medical Necessity
- Familiarity with basic Medi-Cal eligibility requirements for mental health services